CHK America’s Connectpoint® Digital Bus Stop® product line fulfills Trinity Metro’s Commitment to Improving Overall Customer Service
SANTA BARBARA, July 16, 2018 — Trinity Metro’s Master Plan focuses on improving overall services and the customer experience. One of the steps in implementing the plan was contracting with CHK America, Inc. to deploy their Connectpoint® Digital Bus Stops at their busiest transit centers. CHK America worked closely with Trinity Metro to map out locations and determine product placement at each transfer point to empower riders who take nearly 7 million annual bus trips.
Solar-powered, ePaper Connectpoint® Digital Bus Stops are currently installed at the following transit centers:
- Hulen Mall Transfer Center
- La Gran Plaza Transfer Center
- Sierra Vista Transfer Center
- East Side Transfer Center
- North Transfer Center
- Ridgmar Mall Transfer Center
Paul J Ballard, president and chief executive officer at Trinity Metro, said the new signage is an asset for riders. “Digital signage provides the opportunity to make timely changes that impact our customers. Utilizing solar power is an effective option and is in line with our environmentally friendly CNG bus fleet.”
“Trinity Metro is a leader in Texas identifying opportunities to improve transit with a focus on frictionless customer service,” commented Rick Wood, CHK America’s CEO and president. “Deploying the Connectpoint® Digital Bus Stop® product line is a significant step under their master plan to meet the growing needs of Tarrant County and prioritize communication.”
Efficiency across all elements of a transit ecosystem is critical – the Connectpoint® Digital Bus Stop® has become synonymous with Smart Transit as the only solar and battery-powered, ePaper product in North America.
About CHK America
CHK America, is a subsidiary of The Cook Hammond & Kell Group, one of the largest independent, static and digital wayfinding design companies in the world. Recognizing that Smart Transit is redefining public transportation, CHK America, through extensive and proprietary research, developed a suite of solar-powered, ePaper, digital signage solutions, Connectpoint® Digital Bus Stops, Connectpoint® Interactive Kiosks, SmartStop®, and more. Emerging and gaining pace, ePaper is energy efficient and has high readability even in direct sunlight. CHK’s digital applications merge connectivity and mobility management for customer’s trips from the first to the last mile, treating all modes of travel as a larger part of an overall connected transportation network.
Media contacts:Donna Amato
805-682-8900 ext. 101