Jenni manages the operational functions essential to the long-term quality and productivity of Connectpoint®. This includes process optimization, continuous improvement, product implementation and customer experience management. Jenni has over 14 years’ experience in business development and entrepreneurship for both products and services. Prior to her joining the Connectpoint® team, she was the Vice President of Brasco International, a custom manufacturer of transit street furniture and solar lighting. She is an active member of the Smart Cities Council as well as the American Public Transportation Association’s Marketing and Communications Committee.